Trust Center

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Overview

Welcome to DeepL's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.

Compliance

GDPR Logo
GDPR
ISO 27001:2013 Logo
ISO 27001:2013
ISO 27001:2022 Logo
ISO 27001:2022
SOC 2 Type 2 Logo
SOC 2 Type 2

Documents

COMPLIANCEISO 27001:2013
COMPLIANCEISO 27001:2022
COMPLIANCESOC 2 Type 2
INFRASTRUCTURE SECURITYData Center
VOICEData Flow
SECURITY AND IT MANAGEMENTPenetration Testing
DOCUMENTSStatement of applicability (SoA) v32

Product Security

Audit Logging
Integrations
Role-Based Access Control
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Security and IT Management

Auditing
Change Management Program
Identity and access management
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Infrastructure Security

Status Monitoring
Data Center
Separate Production Environment
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Data Security

Access Monitoring
Access to data
Backup restore test
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Security of customer accounts

Authorization / role concept
Cookies
Data Breach Notifications
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Access Control

Least Privilege
Logging
Password Manager
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Training

Employee Training
HR Security
Role-Based Training
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Legal

Cyber Insurance
Privacy Policy
Service-Level Agreement
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Voice

Data Flow

Policies

The security policies of DeepL are available for your review upon request.

BC/DR

Disaster Recovery Plan (DRP)
Failover/High Availability
Hardware reliability
Knowledge Base (FAQ)
    Does DeepL SE have access to data entered by customers in the various services provided?
    Does DeepL rely on major cloud providers when offering its services or does it only have on-premise systems?
    Does the system have role-based access control
    Does DeepL have multi-factor authentication enforced?
    Is there any collection/access/processing/retention of any client scoped data that includes any classification of non-public personal information or personal data of individuals?
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Trust Center Updates

New SOC 2 Type 2 Report for 2024

Compliance
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DeepL's SOC 2 Type 2 report covering the period from October 2023 to September 2024 is now available for download on request from our Trust Center. This report illustrates the significance of and continued commitment to information security at DeepL. Once again, there were no deviations from our security controls in this reporting year.

We have also successfully passed our recertification against the ISO 27001 standard, and were audited against the most recent version of the standard: ISO 27001:2022. You can download all our current ISO 27001 certifications from the front page of the Trust Center.

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